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alpscigar.com makes every effort to guarantee product availability.

If, despite the utmost vigilance, the products initially listed as being in stock should become unavailable after the order has been placed, alpscigar.com. will inform the purchaser by e-mail as soon as possible.

We guarantee the quality of our products, our customer service and our prices. Under no circumstances are we responsible for the non-delivery of our cigars by our importer. (Delayed delivery due to importer).

We distinguish availability as follows:

In stock :
For Switzerland : 2 to 3 working days according to priority parcel flow.
For Europe : 5 to 10 working days (including customs inspection).
For other destinations : 15 to 20 working days (including customs inspection).

In stock with supplier :
Please note that the delay is based on information provided by our suppliers. Unfortunately, it regularly happens that suppliers themselves are unable to meet their deadlines and delay deliveries.

If we receive the products earlier than expected, we will send them to you as soon as possible.